Job Vacancy
We’re Growing – Join the Direct Vehicle Glass Team!
As our business continues to expand, we’re looking for a Customer Service Administrator to join our team in Liverpool.
This is an exciting opportunity to become part of one of the North West’s leading independent automotive glass specialists. You’ll be working in a fast-paced, supportive environment where you’ll play a key role in delivering outstanding service to our customers, dealerships, insurance partners and fleet clients.
If you’re organised, confident on the phone, have experience with Xero, and enjoy being part of a hardworking team, we’d love to hear from you.
If this sounds like you—or someone you know—click the job advert below to find out more and apply.
Customer Service Administrator – Liverpool, £25,000–£30,000 (depending on experience)
- Full-time | Permanent
We’re growing and looking for a friendly, organised Customer Service Administrator to join our team in Liverpool.
At Direct Vehicle Glass, we’re one of the North West’s leading independent windscreen repair and replacement specialists, working with insurance companies, dealerships, fleets and private customers.
The Role
You’ll be at the heart of our office, making sure everything runs smoothly and our customers receive a first-class service. You’ll be:
- Handling incoming calls and emails
- Booking repairs and replacements
- Scheduling mobile technicians
- Liaising with insurance companies, dealerships and trade customers
- Raising invoices and processing payments
- Keeping customer records accurate and up to date
- Supporting general office administration
What we’re looking for
- Previous office or customer service experience
- Xero experience is essential
- Confident and friendly telephone manner
- Strong organisation and attention to detail
- Ability to multitask in a busy environment
- Positive, team-focused attitude
- Motor trade experience is an advantage, but not essential.
What we offer
- £25,000–£30,000 salary
- 20 days holiday + bank holidays
- Company pension
- Full training and support
- Monday–Friday, 8:30am–5:00pm
- A supportive, growing business where your role really matters
Interested?
To apply, tell us your details in the form below and send us your CV and we’ll be in touch. If you would like to call us and discuss any details about the position you can do so on 0151 541 6002.
